Social Media

You are currently browsing articles tagged Social Media.


Tags: , , , , , ,



WH&LA has compiled more than 60 cost-effective ways to market and promote your lodging property to specific target audiences – check out the 2012 Marketing Guide and find a promotion that best suits your needs!




Options include:

  • Digital billboards for as little as $199 per campaign
  • Print co-op ads in publications targeting meeting planners, bus group tours and leisure niches
  • Monthly & seasonal special online showcases at
  • Email newsletters sent to more than 8,400 subscribers

Check out all that WH&LA can do for your bottom line, and plan your summer & fall marketing campaigns now!


Tags: , , , , , , , , , , , , ,


Search engine marketing is often highly tactical; it involves checking things off a list to ensure the highest potential for visibility in the search engine results pages (SERPs). But social media is a completely different space. While developing a presence there can be beneficial, diving right in can be harmful (especially for smaller properties) without first establishing a solid plan. Search (on the organic side) is about doing; social is about planning.

What do you have time to do well?
Before running around yelling things like “We need Tumblr, Pinterest, Twitter, and Scribd accounts and we need them YESTERDAY!” take a step back and consider how much time you actually have in a given week to do the ongoing maintenance of posting content, responding to comments and overseeing your social media platforms.

Remember: The only people who will notice that you don’t have an insert social media profile here account are the people who already are using them. So if you have them but don’t use them effectively, it can be worse in the long run than doing nothing.

What are your guests already doing?
Rather than starting with a specific social medium and trying to figure out what to say on it, it’s often more productive to first figure out where your current demographic is active. Unless your brand is aggressively trying to break into a new market segment, starting where the conversation is already happening is often your best bet. And with 845 million monthly active users (as of December 2011), Facebook is a must even for smaller brands.

Now that we have a starting point, it’s time to jump into some time-saving tactics… continue reading at


Tags: , , , , , , , , , , , , , , , ,

Get ready for an intense webinar! Tracy Terry, a wizard of inbound marketing techniques and frequent writer for Hubspot, will be teaching you Advanced Social Media Tactics to help jump start your social media campaign. Using the tools of the trade effectively is a key component of executing your social media strategy. Tracy is going to walk you through her tips and tricks on leveraging social media channels for your brand. She’ll focus on the big three:  Facebook, Linkedin and Twitter, touching on Google+, Blogging and tools.  You don’t want to miss this opportunity!

- How to use the LinkedIn home page to your advantage
- How to make the most of your profile page
- Making the most of LinkedIn features
- Facebook profile tips and tricks
- Facebook pages best practices
- Making the most of Facebook custom tabs
- Facebook features, apps, and integrations
- Twitter best practices
- Social Media tools for stats and management

Wednesday, March 21, 3 – 4 p.m.

$25 per log in for WH&LA members.
$75 per log in for non-members.

Registration Deadline
Friday, March 16

REGISTER ONLINE NOW or download the pdf registration form.

Sponsored by:


Tags: , , , , , ,

Has your property taken advantage of discounted rates for using Constant Contact for your e-mail marketing? While WH&LA does not endorse any product or service, we wanted to let you know about the availability of this discount, which, depending on your Constant Contact uses, could be as great as 25% off!

Get more information on WH&LA-member rates on Constant Contact e-mail marketing services here. The rates on the Constant Contact website do not reflect the discounted price.

If you are already a Constant Contact user, you can still take advantage of this discount! Just e-mail your Constant Contact username to Jake in the WH&LA office and we will arrange to have the discount applied to your Constant Contact subscription.


Tags: , , , ,

Guests know and value your commitment to making their experience the best it can be. Set the gold standard of guest satisfaction – the commitment goes a long way toward increasing guest trust and confidence, which is the basis for developing guest brand loyalty and increasing revenues.

Guest Service Gold is a comprehensive program designed to accomplish the goal of creating guest service-oriented line-level employees who know how to engage with guests in order to provide memorable guest service.

In the ever changing world of social media, the right guest service can set your brand apart from the others. A successful marketing and advertising plan starts with great customer service – set the gold standard today.

AH&LA members can receive 20% off of this valuable training program through AH&LA Educational Institute by clicking the image above. Questions about AH&LA membership? Call the WH&LA office at 262/782-2851.


Tags: , , , , , ,

WH&LA’s new Sales Webinar Series launches January 2012, and we’ve got our first educational webinar lined up – Social Media: A Roadmap to Bookings! The deadline to register is Friday, January 6, so sign up now!

Learn where lodging properties should market in social media, why social media is an integral park of any property’s marking mix, and key points about social media. Join Tracy Terry, President and founder of Trust eMedia as she walks participants through the basics to mapping a social media journey.

The webinar is scheduled for Wednesday, January 11 at 2:00 p.m. Cost is $25 per log-in for WH&LA members and $75 per log-in for non-members. Registrations received after the January 6 deadline will increase to $35 per log-in for WH&LA members and $85 per log-in for non-members.

Sponsored by Procter & Gamble


Tags: , , , , , ,

From the Wall Street Journal “In Charge” blog:

If your small business doesn’t yet have a Facebook page, LinkedIn profile or Twitter feed, a recent study may persuade you to finally join the social-media bandwagon.

Sixty-five percent of all U.S. adults now use social-networking sites, up from 61% a year ago and just 5% in 2005, reports Pew Research Center. The findings are based on telephone interviews conducted in April and May by Princeton Survey Research Associates International.

Most of the growth over the past year came from Americans over the age of 30, with seniors accounting for the bulk of it. One-third of adults ages 65 and older say they now use social-networking sites, compared with 26% who said this a year ago. Still, young folks between 18 and 29 years old remain the overall biggest group tapping social networks today, accounting for 83% of the total.

On a typical day, 43% of U.S. adults said they visit sites like Facebook and Twitter, up from 38% a year ago, the survey finds. Among just Internet users ages 50 to 64, social-networking usage on a typical day increased to 32% from 20%. Compared with other online activities, respondents overall said they only use email and search engines more frequently than social networks.

Read more at the Wall Street Journal “In Charge” blog here.


Tags: , , , , ,

Article from, written by Allyson Kapin:

A new study by ComScore says that US Internet users spend 1 out of every 6 minutes online engaging with social networks.  This is a significant increase from 2007 when ComScore reported that Internet users spent 1 out of every 12 minutes online using social networks. As savvy marketers and nonprofit campaigners know, numbers can be sliced and diced. Unfortunately many of these studies never tell the entire story. For example, the latest ComScore study says “Facebook now reaches 73% of the total U.S. Internet population each month.”

As more marketers release their own social media studies and statistics, the more pressure organizations face to build and/or refine their own social media engagement. As you continue to plan and evaluate social media’s role in your organization, arm yourself with the right knowledge and memorize these five social media myths.

MYTH #1: A Facebook page can replace your website.

THAT IS THE WORST IDEA EVER, said Maggie McGarym, the Online Communications and Social Media Manager for the American Speech-Language-Hearing Association.

“Lets be perfectly clear: while Facebook can certainly be useful as an outpost to your company’s website, it could not and should not ever replace it. Thinking Facebook could take the place of a company’s website is like saying your car is so great soon you can just live in it and get rid of your house,” said McGary.

The full text of this article from can be found here.


Tags: , , , ,

Do you have a good promotion that you would like to put in front of our more than 2,500 Facebook and Twitter followers? Every Wednesday we post an exclusive promo from one of our member properties, and we run Facebook ads to drive traffic. The cost is $125, and space is filling fast – there are only a handful of weeks left for the rest of the year. You can reserve the week of your choice by clicking here.


Tags: , , , , , , ,

« Older entries