guest survey scores

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Congratulations to the following WH&LA members for their recent awards & recognition!

The Hyatt Regency Milwaukee was the first property to be named the World Wide Sales “Franchise Hotel Partner of the Year” in 2011, the award’s inaugural year. The award is based on customer recognition, attendance at industry and Hyatt-sponsored events, response time to group requests for proposals, emulation of Hyatt’s mission and more.

The DoubleTree by Hilton Madison was recently awarded their sixth straight Pride Award, presented to the top 10 DoubleTree properties based on brand consistency, guest loyalty, and DoubleTree brand promise report, which includes guest survey scores in various categories.

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