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From the American Hotel & Lodging Association:

The American Hotel & Lodging Educational Foundation (AH&LEF) has funded a new comprehensive guide addressing recent changes to the Accessibility Guidelines of the Americans with Disabilities (ADA). The guide helps hoteliers review their compliance obligations to determine if and what changes are necessary, including accessible use in and around a property, guestroom design, recreational facilities, auxiliary aids and services, and modification of policies and procedures.

The ADA Guide for Lodging Owners & Operators may be purchased via the Educational Institute for $49 for members and $99 for nonmembers by clicking here. AH&LA members can download a free copy via the members only section of the AH&LA website.

AH&LEF is the not-for-profit affiliate of AH&LA and is funded solely by charitable donations from progressive hospitality leaders and companies within the industry. In 2011, AH&LEF disbursed almost $880,000 to prepare promising college students for a career in hospitality, to attract and retain talented industry professionals, and to fund valuable research for the industry.  Since the Foundation’s inception, more than $15 million has been distributed through its scholarship, education, outreach, and research programs. For more information on donating, visit All AH&LEF contributions are tax-deductible to the fullest extent of the law.

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The AH&LA Educational Institute has created a new video training program, “Enabling Independence: Service for Guests with Disabilities, to show employees how to confidently and respectfully deliver great service to guests with disabilities.

The 33-minute DVD training program provides information on new Americans with Disabilities Act (ADA) Title III non-discrimination requirements that went into effect march 2011. The video, presented in English & Spanish, shares practical guidelines for recognizing a disability, effectively communicating with people with disabilities, offering appropriate accommodations that meet their needs, and respectfully assisting them during their stay as well as during emergency situations. It covers expanded ADA requirements regarding power-driven mobility devices, service animals and practical steps employees can take to ensure the safety and satisfaction of guests with disabilities.

Bonus features include a leader’s guide (in English) with discussion questions, practice activities, an accomplishment checklist, an and optional 10-question quiz. A companion learner’s guide is available in side-by-side English & Spanish.

AH&LA members can receive 20% off of this valuable training program through AH&LA Educational Institute by clicking the image above. Questions about AH&LA membership? Call the WH&LA office at 262/782-2851.


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From the American Hotel & Lodging Association
By Minh N. Vu & Karen L. Stephenson

It’s been 20 years since the signing of the original Americans with Disabilities Act (ADA), a law that has influenced society and the way we do business. Recent revisions to the ADA make it more important than ever to stay up to date on how your business accommodates people with disabilities.  This article provides ways that lodging properties can help guests with disabilities make the most of their stays through the property’s compliance with the legal requirements of Title III of the Americans with Disabilities Act. This article also addresses new accessibility requirements for existing and newly-constructed swimming pools, wading pools, and spas.

More on creating an outstanding guest experience for individuals with disabilities can be found here.

The above link is password protected for lodging members only. If you need help logging in, email Michelle in the WH&LA office or call 262/782-2851.


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Over the coming weeks we will feature information on each educational session to be held at the Wisconsin Lodging Conference. The highlight series will give you a glimpse into the sessions, introduce the speakers, and provide a link to register to take advantage of the abundance of lodging information planned.

What Lodging Properties Have to do by March 2012 Regarding Accessibility


Wisconsin Lodging Conference & Trade Show
November 6-8, 2011
Radisson Paper Valley Hotel, Appleton


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To assist businesses with complying with the new ADA regulations such as those impacting the lodging industry, Section 44 of the IRS Code allows a tax credit for certain small businesses.

More information about the tax credit can be found here. (This information is password protected for lodging members only. E-mail Michelle in the WH&LA office or call 262/782-2851 if you need help logging in.)



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AH&LA is set to host a Regional Hospitality Forum on Tuesday, May 24 from 2 – 4:30 p.m. at McCormick Place in Chicago. AH&LA’s executive staff will provide updates on industry and governmental affairs initiatives, as well as a panel discussion on new ADA compliance regulations. The event is hosted by the Illinois Hotel & Lodging Association (IH&LA) during the National Restaurant Association (NRA) Show.

The $80 registration fee includes IH&LA 16th Annual Hospitality Luncheon at Noon, NRA Show badge and all AH&LA programming. AH&LA members can register here. WH&LA members that are not AH&LA members can contact Katie Hais at AH&LA via e-mail or by calling 202/289-3114.


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