WH&LA Members make news

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Congratulations to WH&LA Chairman Bob Dove and the entire staff of the BEST WESTERN PREMIER Bridgewood Resort Hotel & Conference Center, Neenah, for recently achieving the BEST WESTERN PREMIER designation. Only 15 Best Western Hotels out of 2,200 hotels in North America have received this prestigious honor. The BEST WESTERN PREMIER properties offer guests an upscale hotel choice with upgraded amenities.

Tim Dixon, owner of The Iron Horse Hotel, Milwaukee, was named 2011 Hotelier of the Year by the Boutique & Lifestyle Lodging Association.

 

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For more than 35 years, WH&LA has honored the best of those in Wisconsin who have distinguished themselves in the lodging industry. In keeping with tradition, WH&LA is now accepting nominations for the 2011 Innkeeper and Associate of the Year awards and the new Spirit of Hospitality Award!

Download the nomination form here. To receive a copy of the nomination form in the mail, call the WH&LA office at 262/782-2851 or email Jennifer. Forms must be completed and returned to the WH&LA office via mail, fax or email no later than August 5, 2011.

All nominees must be employed by a current WH&LA member. An official nomination form must be submitted for each nominee. Once WH&LA receives a nomination, staff will notify the nominee by forwarding a 2011 official entry form, which notes the award’s criteria and the materials needed for review by the judging committee. Judging will be performed by the WH&LA Awards Committee and the entry form will list all judging criteria in detail.

New for 2011 – the Spirit of Hospitality Award! This award has been created to honor employees who reflect exemplary role models of the true spirit of hospitality in Wisconsin. Recognition will be given to each eligible employee nominated for the Spirit of Hospitality award. Limit one entry per property and owners, operators and general managers are not eligible.

All submitted materials become property of WH&LA and will not be returned. In fairness to all candidates, no extensions will be permitted in the case of missed deadlines. Recent recipients ineligible for the 2011 award include innkeepers of the year Robert Dove, Brian Brandstetter and Kari Zambon; and associates of the year Joe Holland and Doug Nysse.

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Congratulations to the following WH&LA members on their recent awards and recognition!

The Iron Horse Hotel, Milwaukee was honored by the American Hotel & Lodging Association at its Stars of the Industry Awards ceremony, held during the Summer Summit at the Hyatt Regency in Atlanta, GA. The hotel was a winner of the Guest Relations, Small Property award and the Special Events, One-time Only, Small Property award for its celebration of the 77th anniversary of the repeal of prohibition, where the property was transformed into a 1933 speakeasy.

Bob & Anita Dhir of DHIR Group LLC, Milwaukee were recognized at the Choice Hotels International 2011 Convention as 2011 Premier Alliance Winners, which recognizes exceptional franchisees that develop properties with Choice Hotels, live up to the brand promise through excellent property performance and are active in the franchise community.

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Ann Maletzke of Spur of the Moment Ranch in Mountain, Wis. was published in the June issue of AH&LA’s Lodging magazine with an article titled, “Small and Independent Hotels: Finding Alternatives.”

From Lodging magazine:
Often, independent properties are family-owned businesses. Whether through a bank or SBA mortgages, their entire worth is rolled into the venture. Many of these owners have worked a lifetime for their businesses, which have provided comfort and pride in the good times, and required cutting back in the lean years. But the game has changed in this last economic downturn.

Early on, many of these independent owners were mortgaged in small, community banks where decisions were made locally. Owners did business on a handshake, and entire communities pulled together to help fellow neighbors and businesses to survive. In this last recession, many of the small, community-owned banks were sold to larger national, or regional banks. Attitudes changed, and new owners were unfamiliar with small businesses that resided in the banks’ communities.

The full text of the article can be found here.

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The American Hotel & Lodging Association (AH&LA) has named WH&LA Chairman of the Board, Robert Y. Dove, Jr. of the Best Western Bridgewood Resort Hotel, Neenah a winner of the State Leadership Award for Wisconsin at the association’s annual Legislative Action Summit in March.

The State Leadership Awards, formerly known as the Most Valuable Volunteer Awards, were created in 1998 to honor standout members in each partner state association who help implement and strengthen programs. Below Dove is pictured with AH&LA Chairman John Campbell and AH&LA President, CEO Joe McInerney at the Legislative Action Summit in Washington, D.C.

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Congratulations to the following WH&LA member properties & associate members for their recent awards:

The Hyatt Regency Milwaukee was named “Hotel of the Year” at the Noble Investment Leadership Conference in Raleigh, N.C. in March. The property also received three additional awards, including “Most Outstanding Food and Beverage Performance,” “Most Outstanding Financial Performance” and recognition in community support.

The DoubleTree Hotel of Madison won a corporate service award as one of the top five overall performing small hotels (under 224 rooms) within the brand.

A-1 Textiles has been honored in the following categories by DiversityBusiness.com: Top 500 Women Owned Business in the US, Top 100 Diversity Owned Business in California, Top 100 Women Owned Business in California and Top 100 Privately Held Business in California.

Congratulations also go to Ed Lump of the Wisconsin Restaurant Association on his being honored with a Tourism Legacy Award. Below Ed is pictured with his award and members of the Tourism Federation of Wisconsin.

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WH&LA would like to congratulate the following properties for their recent employee achievements:

Matt Drusch, Director of Sales & Marketing at the Brookfield Suites Hotel & Convention Center, recently received his Certified Hospitality Sales Professional designation.

Charles Kaiser, owner of the Americas Best Value Inn-Campus View, Eau Claire, received a “New Member Development” award in Americas Best Value Inn “Best of the Best” awards program, which is awarded to an owner or GM who has been instrumental in growing the ABVI brand and provided extraordinary support to the ABVI team.

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The Wh&LA Board of Directors would like to welcome the following new directors and Executive Committee officers to their new positions for 2011:

Chairman
Robert Y. Dove, Jr., Best Western Bridgewood Resort Hotel, Neenah

Chairman-Elect
Connie Barbian, Inn Development & Management, Fort Atkinson

Vice Chairman
Buck Drossart, CLM, The Pointe Hotel & Suites and Conference Center, Minocqua

Secretary/Treasurer
Kevin Gallagher, Marcus Hotels & Resorts, Milwaukee

Past Chairman
Kirk Drusch, CHA, Brookfield Suites Hotel & Convention Center, Brookfield

AH&LA Director
Scott Krause, Heidel House Resort & Spa

Newly-Elected Directors
Anna Anderson, The Iron Horse Hotel, Milwaukee
Dawn Byczek, Super 8, Adams
Rick Duarte, Sundara Inn & Spa, Wisconsin Dells
Jan Graunke, Birch Creek Inn, Manitowoc
Keri Hall, Super 8 Hotel, Verona
Richard Hoffman, Coachlite Inn, Sister Bay
Kimberly Vele, Konkapot Lodge, Bowler
Randall Upchurch, Ph.D., University of Wisconsin-Stout, Menomonie

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The Wisconsin Hotel & Lodging Association has chosen Robert Y. Dove, Jr., General Manager & Partner, Best Western Bridgewood Resort Hotel & Conference Center in Neenah, WI, as its 2010 Innkeeper of the Year.

A winner of numerous “Best of the Best” Awards from Best Western International for hotels rated tops in Guest Satisfaction and Quality Assurance for the franchise, Mr. Dove has served as the property’s General Manager/Partner for more than six years, and has served in WH&LA Committee leadership roles as well as officer roles with the WH&LA since 2006. Mr. Dove will assume the position of Chairman of the WH&LA Board of Directors on January 1, 2011.

In addition to receiving this special honor, Governor Jim Doyle sent a Certificate of Commendation, also signed by the Governor, in recognition of
the contributions of Mr. Dove.

The Innkeeper of the Year award is bestowed annually on just one exemplary professional who is the owner or manager of a lodging property in Wisconsin.

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Congratulations to the following WH&LA members for their recent awards and recognition!

A-1 Textiles & Hospitality Products, Chatsworth, CA, named to the “Inc. 5000,” Inc. magazine’s annual list of the 5,000 fastest-growing private companies in the country.

Iron Horse Hotel, Milwaukee, named Boutique Hotel of the Year by The Boutique & Lifestyle Lodging Association, Hospitality Design Group and The Nielsen Company.

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